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TROUBLESHOOTING Maintenance for Batteries, Battery Chargers, Belt Packs & Headsets from BAVT Technologies BATTERY MAINTENANCE
Belt packs should be turned "off" before replacing battery. Always use batteries until they are completely worn down, a beep or a light will flash when the battery is low. Batteries should not be removed from the charger until it's fully charged and the green "Ready" light is on. Battery contacts and terminals should be cleaned using a pencil eraser or alcohol moistened swab. Terminal contacts should be completely dry before reinstalling battery into charger or beltpack. Store batteries in a secure, dry, and clutter free area where battery contacts will not come in contact with metal objects that will damage the battery by shorting contacts. BATTERY CHARGER MAINTENANCE
Keep the charger in a clean dry place, away from heat, grease and water. Do not remove power to charger while batteries are in slot being charged. Leave several inches of space behind charger rear vents so that air can circulate. Charger contacts and terminals should be cleaned using a pencil eraser or alcohol moistened swab. Let the case and contacts dry completely. Don't spray cleaner onto case and don't use any kind of solvent for cleaning.. BELTPACK MAINTENANCE
Belt pack should be turned "Off" before changing batteries and when storing the unit. Belt packs should be stored with headsets attached so as not to damage connections. All beltpack should be worn in a pouch and secured to operator via a belt. Wearing units loosely may cause units to fall and damage the electronics. Beltpack casing screws should be tight. Volume knob should not be loose. HEADSET MAINTENANCE
Headsets should remained plugged in at all times. Connectors should be tight. Mic booms are to be positioned up or down 2 to 3 inches away from corner of your mouth. Speak in a normal, clear voice. Change ear pads and mic muffs often. Use clips to secure the headset cable to the collar and back of shirt to prevent cable from being cut, pulled and damaged. Store headsets in a clean area away from grease and water. TROUBLESHOOTING TIPS Problem: Drive thru system not working Verify equipment is plugged securely into wall AC outlet and Unit is turned on. Verify that a power light is on. Verify AC outlet is turned on and that circuit breaker is not tripped. No Detection or False Detection in all Types of Drive Thru Systems Reset the vehicle detector unit ( a green or black box with orange and red cables) by removing power to unit for 10 seconds and plug power back in again. For all other detection problems, please call 512 989 2738 for service. No Incoming Audio on Hardwired Systems - you Can't Hear the Customer
On 3M D15 or D30, you can turn up the volume control on the brown front edge of the unit. There is also an on/off switch just to the right on this volume control. Make sure it's in the "on" position. No Outbound Audio on Hardwired Systems - the Customer Can't Hear You Please call 512 989 2738 for service. No or low outbound audio on a Wireless System - in Other Words, the Customer Can't Hear You Locate the base station and check to make sure the volume switch is in day (if it's day) or night (if it's night). This controls the volume of the outbound audio. Next, remove the cover of the base station. The right two-thirds of the front just lifts off. Locate the "menu mic sens" thumbwheel to the right of the top row of four red lights. If the thumbwheel is missing, pull one of the other controls and use it. Turn to the right to increase volume. None of the Headsets are Working Make sure the batteries are fully charged. Is the battery charger plugged in and the outlet working? The headsets need to be reprogrammed. Please call 512 989 2738 for instructions on how to do so. One Headset is not Working - All Others are Fine Change to a fully charged battery. The headset needs to be reprogrammed. Please call 512 989 2738 for instructions on how to do so. Troubleshooting Guides for Your Sound System No music
Check for power on amp and receiver, check volume on amplifier. Try resetting power to receiver by disconnecting power for 10 seconds, plug it back in and turn receiver back on. If music is cutting in and out please call 512 989 2738 for service.
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